Hotel Jolly
Participating in a Business Constellations session led by Andrea Hancer was a transformative experience, especially for someone like me working in the hospitality sector. This innovative method allowed me to explore in an entirely new way the challenges related to managing multicultural teams and delivering exceptional customer experiences. Andrea has an extraordinary talent for creating a trusting environment where every participant feels free to express themselves. Through her clear and direct approach, I was able to identify invisible blockages that were affecting my team’s efficiency and the quality of service provided. Her practical guidance helped me rethink certain business dynamics, introducing changes that had an immediate impact. A valuable experience that I highly recommend to all hospitality professionals who want to improve not only results but also the well-being of their team.